Shipping policy

Bilkul πŸ‘ Aapke ELVAZO.STORE ke liye Pakistan-based, multi-category Shopify store ki professional Shipping Policy yeh rahi. Isay aap directly Shopify mein use kar sakte hain.

Shipping Policy β€” ELVAZO.STORE

Last Updated: September 24, 2026

Welcome to ELVAZO.STORE. We are committed to delivering your orders safely, quickly, and reliably across Pakistan.

1. Shipping Coverage

We currently deliver orders across Pakistan, including major cities and most areas covered by our courier partners.

Some remote areas may have limited delivery availability or may require additional delivery time.

2. Processing Time

  • Orders are usually processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, promotions, or high-order periods, processing may take slightly longer.

3. Delivery Time

Estimated delivery time within Pakistan is:

  • Major Cities: 2–5 business days
  • Other Cities/Areas: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather, courier delays, public holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your order and delivery location.

From time to time, ELVAZO.STORE may offer free-shipping promotions or special delivery offers.

5. Cash on Delivery

We may offer Cash on Delivery (COD) on eligible orders and locations.

For COD orders, our team or courier partner may contact you to confirm your order before dispatch.

Please provide an accurate and complete name, phone number, and delivery address to avoid delays.

6. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details you supplied during checkout.

You can use the tracking information to follow your shipment through the relevant courier service.

7. Incorrect or Incomplete Address

Customers are responsible for providing the correct delivery information.

If an order cannot be delivered because of an incorrect, incomplete, or unavailable address, additional shipping charges may apply for re-delivery.

8. Delayed Deliveries

Although we work with reliable courier partners, delivery delays can occasionally occur because of:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • High-volume sale periods
  • Incorrect contact or address information
  • Events beyond our control

We appreciate your patience in such situations.

9. Damaged Packages

If your package appears seriously damaged or opened when delivered, please contact us as soon as possible with photos/videos of the package and the product.

We will review the issue and assist you according to our return/refund policy.

10. Missing or Undelivered Orders

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number so we can investigate the shipment with the courier.

11. Contact Us

If you have any questions about shipping or your order, please contact us:

Store: ELVAZO.STORE
Website: ELVAZO.STORE